Customer Service

Bouquet Handling

Please follow these steps to ensure that your edible floral arrangement is enjoyed at its absolute best: Call 592-664-3557 if you have any questions about how to store your arrangement.

KEEP REFRIDGERATED! This will keep your bouquet at its maximum freshness and prevent the chocolate from melting. Bouquets can be stored in the fridge for up to four days. However we urge you to serve and consume within 24 hours of delivery. This will ensure that the fruits are enjoyed when they are at the peak of their quality and flavor. We encourage you to not order too far in advance for your special event. 1 to 2 days at the most.

Our edible floral arrangements are assembled using bamboo skewers with sharp, pointy edges. Do not serve children under 5 years old directly from the skewer. Remove exposed skewers from arrangement as quickly as possible.

Floral foam is used to anchor the skewers in place and green leafy lettuce is used to act as a barrier between the foam and fruit. Do not eat lettuce, since it may contain floral foam dust.

Disassemble the unconsumed portion of the arrangement and store each type of fruit separately. This helps to minimize ‘taste transfer’ that can occur when fruits are mixed together for long periods of time.


Reminiscence assembles its creative edible floral arrangements and chocolate truffles using Belgian Chocolate produced in a facility that handles nuts. If you have a nut, milk or chocolate allergy, it would be advisable to not consume our product. Or inform us and we will take special care when preparing your bouquet.


Chocolate- Dipped strawberries, apples or pineapple flowers can be added to your order for $2.50 each. Just customize your order based on the available options.


A delivery fee is charged if you choose to have the bouquet delivered. Our fee structure is clearly set out in the checkout tab. Please be sure to enter the correct delivery address and choose the right area for delivery before you checkout. A delivery note will be signed upon delivery of the item. This will serve as proof of delivery.

Customers are also offered the option of coming in and picking up the item themselves or sending someone in to pick-up on their behalf. Once the delivery note has been signed we consider the item as delivered and will not take responsibility for any damages that may occur during transportation.

Sentiment card

A sentiment card is placed on every arrangement. Please place the message that you’d like to send. Plesa also indicate name of the recipient and name of the sender on the form so we’ll know how to address same.


Each of Reminiscence’s edible floral arrangement is unique in its own way. If for any reason a particular fruit is unavailable we will mark the item as sold out. However, in the mixed fruit bouquets we will try to make the substitution necessary matching the replaced fruit as close as possible. It may be occasionally necessary for us to use a similar container without contacting you for approval.

Pricing Policy

All prices displayed are actual prices. No hidden fees!

Reminiscence’s policy is to give you the best value for your dollars. We take great pains to make sure each bouquet is crafted to perfection. We use the freshest fruit, cut less than four hours before assembly. If there is a price change, we will let you know in advance and displayed prices on the website will be updated. If you had already placed your order then we will honor that promise and make delivery.

 Ordering Procedure

We can only ship to one address per order. Please start a new order if you’d like to ship to multiple delivery addresses.

  1. Choose the item that you’d like to order from the images in the shopping section.
  2. If you’d like to customize the item, then send us an email indicating the name of the item, size and the items you’d like to add to the bouquet. We’ll send you a response telling you what to add to your cart so that the right fees are charged.
  3.  You pay using our secure checkout system

We deliver. It’s that simple!


It is possible to cancel an order however, 24 hour notice is necessary and a 5% cancellation fee will be charged.